HP Officejet pro 6968 not print black ink

The HP OfficeJet 6978 printer might not be printing black if the cartridge becomes dry or empty. You can resolve this problem by following the ink cartridge. The OfficeJet 6978 printer utilizes HP 902 ink, bought from the HP Store.

Method to verify the ink level of the HP printer

Step 1: Download the HP smart app from your store and include your printer.

Step 2: Download HP Print and Scan doctor and start it.

Step 3: Select your printer from the menu bar and snap Supply Levels.

Step 4: Explore Windows for HP and then touch the HP solution center.

Step 5: Get a printout of the ink level utilizing the display choices.

Step 6: Buy an ink cartridge if the ink level is very low.

Step 7: Follow the manual’s guidance and replace your cartridge.

Step 8: Communicate with our technical team for support.

The Whole method for replacing the ink cartridge.

Step 1: Switch on your HP OfficeJet 6978 printer if it is not switched on and open the cartridge access door. The carriage will go left and right.

Step 2: Wait for a few secs till the carriage stops its movement and becomes quiet and calm. Now continue to eliminate the old ink cartridges.

Step 3: The printer will have 2 ink cartridges in it. One is an HP 902 Black ink and another slot can have one of the three alternatives yellow, cyan, and Magenta based on what you have favored installing.

Step 4: Eliminate the 2 cartridges one after different. Touch the cartridge down so that it gets opened from its slot, easily switch it out towards you.

Step 5: Remove it from your printer and establish it out. Follow the above step and remove the extra cartridge too from the HP OfficeJet 6978 printer. If important, clean the cartridge slots with a lint-free tissue.

Step 6: Presently take the original cartridge from the package and put it on the table. Strip off the orange strip from the end and Ensure you don’t press the circuit part with open hands.

Step 7: Hold the cartridge on both sides and slide the cartridge into its slot and pull it more so that it gets secured into its state. Immediately remove the other cartridge from its package and eliminate the line including the nozzle.

Step 8: Presently, slide in the second ink cartridge smoothly into the spot and push it more to lock it into its spot.

Step 9: Open a report or a picture on your PC and click on File and then select the print choice from it.

Step 10: Make modifications to the print settings. You can specify the print type and adjustment of the print. Snap the Print choice again and verify if the printer prints correctly.

Disclaimer

We are set up of a third party help group for 123.hp.com/setup by  123hp.com.co, we are not in the least connected with some other gathering or organization legitimately. We earnestly regard other organization’s image name and logo just as items. We guarantee that these are utilized at our interface just for reference reason, these don’t relate with any class legitimately. We are absolutely autonomous organization and we keep up the work and backing as an outsider as it were.